Case Study: AkzoNobel creates operational excellence using CANEA ONE

CANEA ONE fulfilled the tough demands on document- process- and workflow management set up by AkzoNobel, one of the world’s leading companies within paint, with well-known brands such as Nordsjö, Cuprinol and Sadolin.

Background and needs

Within AkzoNobel it is absolutely critical to fulfil customer requirements on quality and environment. Therefore an effective and user-friendly business management system is one of the most important pieces to maintain success.

To AkzoNobel in Malmoe it meant:
• An up to date system with constant development and improvements.
• Creating governance and quality assurance.
• Increase accessibility to the management system for all employees.
• Co-ordinate all document and workflow management in one single solution.

“

Unfortunately we had got ourselves into a situation where map and reality no longer were the same. The ways of working had developed within our organisation, but the documented way of working did not follow and was not well known amongst the co-workers. We therefore had to look at both the content of the management system and the tools supporting.

Stina Ekesjö, Business Excellence Manager, AkzoNobel Decorative Coatings.

Implementation

The cooperation began with modeling and defining the most important processes. With these premises the management system was structured and configured gradually into CANEA Document (the document management system within CANEA ONE). It was important to create a user friendly environment with easy searching and navigation, as many of the employees do not use computers as a daily work tool.

Workflow management was the next step in the implementation and AkzoNobel now has an easier and faster way to both register, execute and monitor administrative processes. CANEA Workflow can be configured depending on the specific workflows, rules and business logic. AkzoNobel now has the possibility to gradually deploy more and more processes using CANEA Workflow, without changing platform or do expensive development work.

In her role as a VLS-coordinator, Alexandra Lindell coordinates, supports and develops the management system, and now she experiences that the organisation is supported in a clear and effective way: “Both responsible for the management system and the employees have had to make efforts, but now we have a natural and continuous way of working with environment-, safety- and quality questions within the limits for the integrated management system. It feels safe to have CANEA as a partner. They have shown stability as a supplier and they give us the support and maintenance we need, in a cost effective way. This feels very good for the future.”

About AkzoNobel

AkzoNobel is the largest global paint and coating company and a leading producer of specialty chemicals. AkzoNobel provide companies and consumers all over the world with innovative products and are passionate about developing sustainable solutions.

AkzoNobel is a Global Fortune 500-company and recurrent ranked as one of the leaders in the area of sustainability. With headquarters in Amsterdam, the Netherlands, AkzoNobel operates in more than 80 countries, where 55 000 dedicated co-workers deliver Tomorrow’s Answers TodayTM.

In Sweden AkzoNobel has approximately 3 600 employees at 20 different locations.

Benefits

”After the initial work together with CANEAs’ consultants we have proceeded according to plan and configured CANEA ONE ourselves, after our specific prerequisites. In the future we will probably use more and more options within this solution. For example we see good opportunities to use more types of documents and execute even more workflows. There are no actual limitations. To us CANEA ONE is the natural platform for our management system.” concludes Stina Enesjö.

AkzoNobel Decorative Coatings and Industrial Coatings in Malmoe have since 2010 successfully used CANEA ONE as a support, to create a more available and up to date management system as well as to drive process improvement.

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Get a quick overview so you can spend your time improving your processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

CANEA Process is a tool that allows you to model and share business processes in an easy-to-use graphical web interface.

Seeing is understanding

Visualisation gives all employees an understanding of the organisation’s processes, activities, responsibilities and information flows.

Living processes

Identifying working methods while making it easy to update is the basis for continuous improvement of processes.

Create a complete picture

Linking together documents, information and tools with clickable process maps create an intuitive and comprehensive management system.

CANEA Workflow is an IT solution that automates, quality-assures and speeds up administrative workflow processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

By creating executable processes in CANEA Workflow, you get both better control of the situation and smoother processing.

Streamlining the work

Ensure compliance and that handovers are done correctly and with the right information.

Correct decision support

You get an unbeatable overview of the processes in real time, with both clear reports and clear diagrams.

Improve processes continuously

Our process support can be constantly adapted to changing needs and requirements. In this way, we give you the best possible conditions for your daily work.

A document management system without complicated folder structures.

CANEA Document combines simple and intuitive search features with powerful features for managing documents from a life cycle perspective.

Maximum availability
Search and find information quickly based on what you need, not where it is stored.

High security
Ensure accuracy, changes and access to all information – with high traceability.

Fulfils requirements
Manage information according to standards, legislation and other requirements for document management.

CANEA Document supports everything from production, publication and modification to archiving and deletion – with full traceability and version management.

CANEA Document provides secure management of all types of documents – in one place. Tagging the information with metadata creates a virtual, multidimensional folder structure. This means that a document appears in multiple locations at the same time, with authorisation-controlled access. The right information in the right place for the right users at the right time!

You can usefully add your company’s process-oriented management system to CANEA Document. All production and distribution of documents is quality-assured and streamlined. In addition, your employees always have access to the most up-to-date version of the documents – directly via intranet, tablets and mobile phones.

Improve the performance of your project activities

CANEA Project is a comprehensive project tool with integrated support for all types of projects and parties– such as management, resource owners, clients, project managers and project participants. CANEA Project gives you an excellent overview of your entire project portfolio, including profitability and status, making it easier to prioritize and make decisions.

CANEA Project shares all important project information with both internal and external members.

Let your project manager focus on management rather than administration and distribution of the information.

Gather all project information in one place and make it available to both internal and external members.

Helps you with prioritization of projects, resource management and analysis of portfolios and programs.

Make reality of the strategy

CANEA Strategy makes it possible for organisations of all sizes to create a unique common thread from the strategic work to the daily operations. We do not just provide performance management tools but rather a completely new generation of IT support for strategy activation. The system guarantees and provides support throughout the chain from strategy to execution. You get no results without action. CANEA Strategy makes it possible in practise! 

CANEA Strategy ensures and provides support throughout the entire journey from strategy to execution.

Create a shared understanding of the strategy, the goal to achieve and how.

Gives management an unbeatable overview of what’s happening, how it’s progressing, and why.

Creates a clear common thread from the strategy to project, initiatives and actions.