Process mining plays a pivotal role in enhancing business operations, cost reduction, and elevating customer satisfaction. The task of selecting the optimal process mining vendor, however, can be challenging, given the multitude of vendors each presenting a variety of features and capabilities.
This article is dedicated to offering an all-encompassing guide for choosing the most suitable process mining vendor for your business. The guide spans from recognizing your unique requirements to assessing the capabilities of vendors, evaluating user-friendliness, scrutinizing pricing models, and considering vendor reputation.
7 Steps for Choosing a Process Mining Tool
Define your needs and use cases
Start your research
Consider your company’s data strategy
Evaluate the vendor’s capabilities
Consider ease of use and time to value
See the software in action
Compare pricing and Total Cost of Ownership