Lindström Group leads the way to a process-driven operational development for ensuring Lindström’s customer experience and quality

Lindström is a leading textile service company operating in Europe and Asia. Lindström’s mission is to strengthen the company image of its customers by making their everyday life easier and providing the best value on the market. This is done also by operating as a responsible corporate citizen and a respected employer.

In developing its processes, Lindström turned to QPR to develop harmonized and enhanced business processes and a process management model to ensure its future competitiveness and success. “We chose QPR to help execute our vision of having the fastest and most reliable processes in the industry”, says Harri Puputti, Senior Vice President, Corporate Quality.

“We intended to first get a clear understanding of process development and then evaluate tools for doing this”, continues Harri Puputti. QPR was chosen as a consulting partner with expertise in process development. The work started as a strategy-led exercise by understanding the strategy and business models and then defining the capability framework, process map, process management model, and finally Lindström’s development portfolio management model. “In the first phase of our project, we already saw how QPR EnterpriseArchitect was used and decided that it would give the best support for further development as this project would not be a one-time exercise,” says Harri Puputti.

“We choose QPR to help execute our vision of having the fastest and most reliable processes in the industry.”

– Harri Puputti, Senior Vice President, Corporate Quality –

Business process and portfolio mangement at Lindström Group.

During spring 2014, a holistic process picture was developed. A new process-driven development management model was gradually taken into use. At the beginning of 2015, Lindström started to take incrementally QPR’s enterprise architecture-based operational development methodology (QPR ODM™) in use as well. “Again in this case Lindström found a partner who shares a vision of being fast and agile” concludes Harri Puputti.

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Textile service company Lindström strengthens the company image of its customers. Our service makes our customer’s everyday life easier and provides the best value on the market. We are responsible corporate citizens and respected employers.
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Get a quick overview so you can spend your time improving your processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

CANEA Process is a tool that allows you to model and share business processes in an easy-to-use graphical web interface.

Seeing is understanding

Visualisation gives all employees an understanding of the organisation’s processes, activities, responsibilities and information flows.

Living processes

Identifying working methods while making it easy to update is the basis for continuous improvement of processes.

Create a complete picture

Linking together documents, information and tools with clickable process maps create an intuitive and comprehensive management system.

CANEA Workflow is an IT solution that automates, quality-assures and speeds up administrative workflow processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

By creating executable processes in CANEA Workflow, you get both better control of the situation and smoother processing.

Streamlining the work

Ensure compliance and that handovers are done correctly and with the right information.

Correct decision support

You get an unbeatable overview of the processes in real time, with both clear reports and clear diagrams.

Improve processes continuously

Our process support can be constantly adapted to changing needs and requirements. In this way, we give you the best possible conditions for your daily work.

A document management system without complicated folder structures.

CANEA Document combines simple and intuitive search features with powerful features for managing documents from a life cycle perspective.

Maximum availability
Search and find information quickly based on what you need, not where it is stored.

High security
Ensure accuracy, changes and access to all information – with high traceability.

Fulfils requirements
Manage information according to standards, legislation and other requirements for document management.

CANEA Document supports everything from production, publication and modification to archiving and deletion – with full traceability and version management.

CANEA Document provides secure management of all types of documents – in one place. Tagging the information with metadata creates a virtual, multidimensional folder structure. This means that a document appears in multiple locations at the same time, with authorisation-controlled access. The right information in the right place for the right users at the right time!

You can usefully add your company’s process-oriented management system to CANEA Document. All production and distribution of documents is quality-assured and streamlined. In addition, your employees always have access to the most up-to-date version of the documents – directly via intranet, tablets and mobile phones.

Improve the performance of your project activities

CANEA Project is a comprehensive project tool with integrated support for all types of projects and parties– such as management, resource owners, clients, project managers and project participants. CANEA Project gives you an excellent overview of your entire project portfolio, including profitability and status, making it easier to prioritize and make decisions.

CANEA Project shares all important project information with both internal and external members.

Let your project manager focus on management rather than administration and distribution of the information.

Gather all project information in one place and make it available to both internal and external members.

Helps you with prioritization of projects, resource management and analysis of portfolios and programs.

Make reality of the strategy

CANEA Strategy makes it possible for organisations of all sizes to create a unique common thread from the strategic work to the daily operations. We do not just provide performance management tools but rather a completely new generation of IT support for strategy activation. The system guarantees and provides support throughout the chain from strategy to execution. You get no results without action. CANEA Strategy makes it possible in practise! 

CANEA Strategy ensures and provides support throughout the entire journey from strategy to execution.

Create a shared understanding of the strategy, the goal to achieve and how.

Gives management an unbeatable overview of what’s happening, how it’s progressing, and why.

Creates a clear common thread from the strategy to project, initiatives and actions.