Process improvement initiatives often concentrate on the current state of operations, using static data to make decisions.
However, with process mining, business data is continuously analyzed, allowing for more proactive decision-making. In simpler terms, process mining enables businesses to analyze their operations continuously, which leads to more proactive decision-making rather than relying on static data.
The real excitement in process mining lies not only in conducting the analysis but also in putting the actionable insights into action and continually seeking areas for improvement. In simpler terms, the real value of process mining comes not just from conducting the analysis but also from using the insights gained to make improvements and continually searching for further ways to enhance processes.
ACHIEVING PROCESS EXCELLENCE
Keep your customer promise
• On time in full
• Invoicing accuracy
Follow the agreed process
• First time right
• Lead time
Automate individual steps and the whole end-to-end process
• No touch rate
• Automation rate
Get it automatically right the first time
Reference: The business leader’s guide to process mining