Onelaw – Business Process Management

ONELAW – THE COMPANY

  • OneLaw (Pty) Ltd is a specialized service provider. 
  • OneLaw offers a superior platform to debt collection attorneys to ensure successful debt recovery.
  • Attorney Firms render debt collection services to clients by utilizing the OneLaw platform. 
  • OneLaw has developed vast experience in the debt recovery industry.
    • Established in 2002
    • More than R5.2 billion worth of debt processed on the OneLaw platform over the past two years
    • 600 highly skilled and experienced consultants
    • 72 points of presence countrywide 
    • The company behind the Cambist Online Platform

Context Diagram

Legal Debt Recovery Process

BUSINESS INTERVENTION

Challenges Experienced
  • Production System
    • In-house developed system
    • A high volume of cases
    • Business rules hard coded 
  • Business Objectives
    • Business Process Management (BPMN2) 
    • Implementation of Business Rule Engine
Project Objective
  • BRMS Implementation
    • Develop End-to-End business processes 
    • Understand your business’ logical data model 
    • Redesign applications to integrate with a Business Rules Engine 
    • Establish a Business Rules Repository 
    • Enforce Change Management principles 
  • Appointment of an experienced Sub-Contractor
    • triVector 
    • Knowledge transfer

BPM TOOL ASSESSMENT

Find the Right Tool for the Right Job
Evaluation Process
Evaluation Criteria

1. Cost for Server License, 10 Modellers, Publishing at least to 100 users

2. Annual Maintenance Cost, Training Cost, Implementation Cost 

3. Customised Method configuration – Easy of change 

4. BPMN notation support, Quality assurance checks on BPMN notation

5. Support the Hierarchical BPM Method

6. Reuse of Functions, Activities, Tasks, Business rules, Positions, Apps, etc.) 

7. Business process analysis capability 

8. Content Security 

9. Ease of Publishing 

10. Version Control 

11. Reporting Capability

12. Fit to OneLaw Technical Environment 

13. Low Product Dependency – Ability to export content

Subscription Model

QPR PROCESS DESIGN IMPLEMENTATION

Business Process Architecture
Business Architecture (L1 – L2)
Business Architecture (L1 – L3)
Business Architecture (L1 – L4)
Business Architecture (L1 – L5)

QPR Process Designer supports Business Rule Management

Business Rule Life Cycle

  • Business rule harvesting 
  • Business rule analysis 
  • Expressing Business rules
  • Establish a governance process
  • Identify critical Decision Points in the Business process. 
  • Business impact analysis

Business Analysis

Manage your Decision Points

Visibility

  • Preservation of your business intellectual property
  • Auditing of Business Rules 
  • Common language
  • Establish Decision Point contracts between Business and IT

Decision Point Automation

Business Rule Management Method

Associating Decision Services

A library of Decision Services are managed by the Business Rule Master. The Decision Services are listed as Information Items in the Information Hierarchy. The Decision Services are added to the L3 to L5 Base Model, which will be available to all models that are based on this Base model.

Step 1

Right click on Activity or Task and select ’Set Process Step Properties’

Step 2

Select the Information Item tab. Click on Add…

Step 3

Select Decision Service from Information Hierarchy

Business Rule Book

CONCLUSION

Next Step
Benefits
  • Single point of Truth 
  • Agile System Development (As Is – To Be) 
  • Visibility of Business Rules 
  • Standardisation of Business Process Modelling 
  • Knowledge Management (IP)
  • Platform for Continuous Business Performance Improvement
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Get a quick overview so you can spend your time improving your processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

CANEA Process is a tool that allows you to model and share business processes in an easy-to-use graphical web interface.

Seeing is understanding

Visualisation gives all employees an understanding of the organisation’s processes, activities, responsibilities and information flows.

Living processes

Identifying working methods while making it easy to update is the basis for continuous improvement of processes.

Create a complete picture

Linking together documents, information and tools with clickable process maps create an intuitive and comprehensive management system.

CANEA Workflow is an IT solution that automates, quality-assures and speeds up administrative workflow processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

By creating executable processes in CANEA Workflow, you get both better control of the situation and smoother processing.

Streamlining the work

Ensure compliance and that handovers are done correctly and with the right information.

Correct decision support

You get an unbeatable overview of the processes in real time, with both clear reports and clear diagrams.

Improve processes continuously

Our process support can be constantly adapted to changing needs and requirements. In this way, we give you the best possible conditions for your daily work.

A document management system without complicated folder structures.

CANEA Document combines simple and intuitive search features with powerful features for managing documents from a life cycle perspective.

Maximum availability
Search and find information quickly based on what you need, not where it is stored.

High security
Ensure accuracy, changes and access to all information – with high traceability.

Fulfils requirements
Manage information according to standards, legislation and other requirements for document management.

CANEA Document supports everything from production, publication and modification to archiving and deletion – with full traceability and version management.

CANEA Document provides secure management of all types of documents – in one place. Tagging the information with metadata creates a virtual, multidimensional folder structure. This means that a document appears in multiple locations at the same time, with authorisation-controlled access. The right information in the right place for the right users at the right time!

You can usefully add your company’s process-oriented management system to CANEA Document. All production and distribution of documents is quality-assured and streamlined. In addition, your employees always have access to the most up-to-date version of the documents – directly via intranet, tablets and mobile phones.

Improve the performance of your project activities

CANEA Project is a comprehensive project tool with integrated support for all types of projects and parties– such as management, resource owners, clients, project managers and project participants. CANEA Project gives you an excellent overview of your entire project portfolio, including profitability and status, making it easier to prioritize and make decisions.

CANEA Project shares all important project information with both internal and external members.

Let your project manager focus on management rather than administration and distribution of the information.

Gather all project information in one place and make it available to both internal and external members.

Helps you with prioritization of projects, resource management and analysis of portfolios and programs.

Make reality of the strategy

CANEA Strategy makes it possible for organisations of all sizes to create a unique common thread from the strategic work to the daily operations. We do not just provide performance management tools but rather a completely new generation of IT support for strategy activation. The system guarantees and provides support throughout the chain from strategy to execution. You get no results without action. CANEA Strategy makes it possible in practise! 

CANEA Strategy ensures and provides support throughout the entire journey from strategy to execution.

Create a shared understanding of the strategy, the goal to achieve and how.

Gives management an unbeatable overview of what’s happening, how it’s progressing, and why.

Creates a clear common thread from the strategy to project, initiatives and actions.