Process Mining Application Areas use cases and application areas

Process Mining can be used in almost every area of an organization where there is a process involved.

The more complex the process, the greater the benefits of using process mining.

Intelligent automation, digital transformation, compliance, auditing, KPI reporting, process improvement, and ERP development are all common situations where this technology is used.

Process Mining Application Areas

Main Use Cases

80%

Increase in automation – Business Transformation
• Compare fact-based as-is processes with the design
• Increase process automation
• Monitor the transformation

60%

Increase efficiency – Operational Excellence
• Discover inefficiencies and waste in your processes
• Identify the root causes of problems and fix them
• Monitor process KPIs

100%

Process Coverage – Risk and Compliance
• Discover process deviations, violations, and fraud
• Instantly notify about breaches
• Ensure continuous regulatory compliance

Typical Process Domains and Source Systems

Process Mining can be used in almost every area of an organization where there is a process involved.

The more complex the process, the greater the benefits of using process mining.

Intelligent automation, digital transformation, compliance, auditing, KPI reporting, process improvement, and ERP development are all common situations where this technology is used.

Process Mining Application Areas

Main Use Cases

Typical Process Domains and Source Systems

80%

Increase in automation – Business Transformation
• Compare fact-based as-is processes with the design
• Increase process automation
• Monitor the transformation

60%

Increase efficiency – Operational Excellence
• Discover inefficiencies and waste in your processes
• Identify the root causes of problems and fix them
• Monitor process KPIs

100%

Process Coverage – Risk and Compliance
• Discover process deviations, violations, and fraud
• Instantly notify about breaches
• Ensure continuous regulatory compliance

Process Mining can be used in almost every area of an organization where there is a process involved.

The more complex the process, the greater the benefits of using process mining.

Intelligent automation, digital transformation, compliance, auditing, KPI reporting, process improvement, and ERP development are all common situations where this technology is used.

Process Mining Application Areas

Main Use Cases

80%

Increase in automation – Business Transformation
• Compare fact-based as-is processes with the design
• Increase process automation
• Monitor the transformation

60%

Increase efficiency – Operational Excellence
• Discover inefficiencies and waste in your processes
• Identify the root causes of problems and fix them
• Monitor process KPIs

100%

Process Coverage – Risk and Compliance
• Discover process deviations, violations, and fraud
• Instantly notify about breaches
• Ensure continuous regulatory compliance

Typical Process Domains and Source Systems

Intelligent Automation

Robotic Process Automation (RPA) was initially promoted as the ultimate solution to all business inefficiencies. But as RPA technology advances, companies are discovering that maintaining it can be costly, bots can break down, and they may lose track of changes in their processes.

A better way to tackle the issue is to use process mining to analyze and enhance the processes before applying suitable automation to them from the backend.

To make the most of your automation investment and achieve optimal operational efficiency, it’s important, to begin with the appropriate processes, recognize their exceptions, and use the appropriate tools to monitor and streamline them regularly.

Process mining also provides answers to questions such as:

• What is the expected ROI for this automation initiative?
• Which processes are the most suitable for automation?
• What are the most common process exceptions?
• How does the automation rate of a process vary across different countries?
• How do I prove the value of this automation initiative?

Auditing

Auditors used to rely on interviews and reviewing process documents to gather information about processes. However, process mining now enables both internal and external auditors to enhance their efficiency by providing them with immediate and comprehensive visibility into an organization’s current and past processes.

By using process mining, auditors can shift from analyzing subjective samples to analyzing the complete, factual process as it is, which provides an assurance and saves valuable time.

Compliance

Process mining tools are a highly efficient and effective means of detecting potential compliance problems. Compliance managers typically rely on extensive sampling to assess process compliance, as processes may differ from one cycle to the next. However, this approach doesn’t ensure complete transparency, as deviations can go unnoticed by human observation.

Process mining provides users with the ability to view, compare, and contrast processes in real time. This minimizes the inconvenience and presents the end-user with a comprehensive list of all anomalies.

Digital Transformation

For any organization seeking to succeed in their present market, digital transformation is imperative. However, determining and validating changes and new systems can be difficult. Process mining tools offer change managers a complete view of their processes, making it simple to pinpoint areas requiring enhancement. Demonstrating the worth of automation has never been easier – your argument can be supported with just a click.

Process KPI Reporting

To base decisions on facts and data, management teams require a system of intelligent, efficient, and achievable Key Performance Indicators (KPIs). However, numerous businesses struggle with their KPI-related duties, as it can often take too much time to establish a KPI measurement and reporting system initially.

To base decisions on facts and data, management teams require a system of intelligent, efficient, and achievable Key Performance Indicators (KPIs). However, numerous businesses struggle with their KPI-related duties, as it can often take too much time to establish a KPI measurement and reporting system initially.

Process Improvement

Process mining helps you pinpoint areas for process improvement by identifying bottlenecks, inefficiencies, and sources of rework. By reducing the time spent on identifying and analyzing issues in your Lean Six Sigma initiatives, you can focus more on improving and controlling your processes. In other words, process mining streamlines your process improvement efforts and helps you achieve better results faster.

IT & ERP Development

IT professionals use process mining to simplify the management of ERP migrations, implementations, and deployments. When organizations plan to undertake a system transformation or introduce a new ERP, they first need to review and understand their existing processes before moving on to new systems and processes. In short, process mining helps IT professionals ensure a smooth transition to new systems and processes by providing a clear understanding of current processes.

If organizations don’t have a complete view of their processes, they risk moving ineffective processes into new systems without addressing bottlenecks and issues in the migration. Process mining addresses these challenges by comparing current processes to designed process models, highlighting the most and least effective process variations, and providing constant visibility into the end-to-end process flow. It also alerts users when issues arise, making it easier to identify and address problems quickly. In summary, process mining ensures that organizations migrate only effective processes into new systems by providing a clear view of process performance and identifying areas for improvement.

Reference: The business leader’s guide to process mining

RQ Tech is a proud partner of QPR Processed Mining Software
For more information on QPR

Leave your details and our team will contact you:

Copyright RQTech.  All rights reserved.  Click here to view our privacy and data policy.

Get a quick overview so you can spend your time improving your processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

CANEA Process is a tool that allows you to model and share business processes in an easy-to-use graphical web interface.

Seeing is understanding

Visualisation gives all employees an understanding of the organisation’s processes, activities, responsibilities and information flows.

Living processes

Identifying working methods while making it easy to update is the basis for continuous improvement of processes.

Create a complete picture

Linking together documents, information and tools with clickable process maps create an intuitive and comprehensive management system.

CANEA Workflow is an IT solution that automates, quality-assures and speeds up administrative workflow processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

By creating executable processes in CANEA Workflow, you get both better control of the situation and smoother processing.

Streamlining the work

Ensure compliance and that handovers are done correctly and with the right information.

Correct decision support

You get an unbeatable overview of the processes in real time, with both clear reports and clear diagrams.

Improve processes continuously

Our process support can be constantly adapted to changing needs and requirements. In this way, we give you the best possible conditions for your daily work.

A document management system without complicated folder structures.

CANEA Document combines simple and intuitive search features with powerful features for managing documents from a life cycle perspective.

Maximum availability
Search and find information quickly based on what you need, not where it is stored.

High security
Ensure accuracy, changes and access to all information – with high traceability.

Fulfils requirements
Manage information according to standards, legislation and other requirements for document management.

CANEA Document supports everything from production, publication and modification to archiving and deletion – with full traceability and version management.

CANEA Document provides secure management of all types of documents – in one place. Tagging the information with metadata creates a virtual, multidimensional folder structure. This means that a document appears in multiple locations at the same time, with authorisation-controlled access. The right information in the right place for the right users at the right time!

You can usefully add your company’s process-oriented management system to CANEA Document. All production and distribution of documents is quality-assured and streamlined. In addition, your employees always have access to the most up-to-date version of the documents – directly via intranet, tablets and mobile phones.

Improve the performance of your project activities

CANEA Project is a comprehensive project tool with integrated support for all types of projects and parties– such as management, resource owners, clients, project managers and project participants. CANEA Project gives you an excellent overview of your entire project portfolio, including profitability and status, making it easier to prioritize and make decisions.

CANEA Project shares all important project information with both internal and external members.

Let your project manager focus on management rather than administration and distribution of the information.

Gather all project information in one place and make it available to both internal and external members.

Helps you with prioritization of projects, resource management and analysis of portfolios and programs.

Make reality of the strategy

CANEA Strategy makes it possible for organisations of all sizes to create a unique common thread from the strategic work to the daily operations. We do not just provide performance management tools but rather a completely new generation of IT support for strategy activation. The system guarantees and provides support throughout the chain from strategy to execution. You get no results without action. CANEA Strategy makes it possible in practise! 

CANEA Strategy ensures and provides support throughout the entire journey from strategy to execution.

Create a shared understanding of the strategy, the goal to achieve and how.

Gives management an unbeatable overview of what’s happening, how it’s progressing, and why.

Creates a clear common thread from the strategy to project, initiatives and actions.