QPR’s take on the Gartner Magic Quadrant for Process Mining Tools – Navigating the axes of the Magic Quadrant

In the Magic Quadrant, x-axis measures execution (quality, performance, satisfaction), y-axis gauges vision (innovation, strategy, customer understanding). Vendors adjust along these axes to match market demands.
Areas the Magic Quadrant does focus on

The Magic Quadrant focuses on core and critical capabilities that process mining tools offer. These capabilities include: 

Process models and analysis

Process modeling and analysis involve creating models of processes, exceptions, and instances (often called “cases”) along with employee interactions. Automation is used to discover these process models, exceptions, instances, and provides basic frequencies and statistics.

Journey models and analysis

Journey models and analysis encompass customer interactions, journey maps, and related analysis. This involves automated discovery and analysis of customer interactions, aligning them with internal processes.

Comparative process mining

Comparative process mining involves checking conformance and compliance graphically through overlays, data analysis, and gap analysis. It assesses conformance and compliance visually and analytically.

Process model enhancement

Process model enhancement involves intelligently improving or extending existing process models using additional data from recorded logs and events.

Data access and preparation

Data access and preparation encompass data quality, integration, and support for big data. It involves various methods to handle data effectively.

Business activity monitoring and management

Business activity monitoring and management include real-time dashboards supporting continuously monitored key performance indicators (KPIs). These dashboards facilitate decision support through real-time or near-real-time connections, tailored to specific roles in the organization.

Advanced process analysis

Advanced process analysis incorporates predictive and prescriptive analysis, scenario testing, and simulation. These capabilities utilize contextual data for in-depth process analytics.

Task mining

Task mining involves extracting valuable insights from low-level event data found in UI logs. These logs detail individual user actions, such as keystrokes, mouse clicks, and data entries, offering useful information about tasks performed.

Areas the Magic Quadrant doesn’t consider (and why they’re important)

The Magic Quadrant offers a thorough analysis, but it’s crucial to consider factors beyond its scope.

Commercial terms and price 

Price and terms, unaddressed by the quadrant, vary based on vendors and organization size. Customers might overpay for unnecessary features or unfavorable commitments.

Specialization

The quadrant might not emphasize industry-specific expertise, crucial for some businesses.

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Get a quick overview so you can spend your time improving your processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

CANEA Process is a tool that allows you to model and share business processes in an easy-to-use graphical web interface.

Seeing is understanding

Visualisation gives all employees an understanding of the organisation’s processes, activities, responsibilities and information flows.

Living processes

Identifying working methods while making it easy to update is the basis for continuous improvement of processes.

Create a complete picture

Linking together documents, information and tools with clickable process maps create an intuitive and comprehensive management system.

CANEA Workflow is an IT solution that automates, quality-assures and speeds up administrative workflow processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

By creating executable processes in CANEA Workflow, you get both better control of the situation and smoother processing.

Streamlining the work

Ensure compliance and that handovers are done correctly and with the right information.

Correct decision support

You get an unbeatable overview of the processes in real time, with both clear reports and clear diagrams.

Improve processes continuously

Our process support can be constantly adapted to changing needs and requirements. In this way, we give you the best possible conditions for your daily work.

A document management system without complicated folder structures.

CANEA Document combines simple and intuitive search features with powerful features for managing documents from a life cycle perspective.

Maximum availability
Search and find information quickly based on what you need, not where it is stored.

High security
Ensure accuracy, changes and access to all information – with high traceability.

Fulfils requirements
Manage information according to standards, legislation and other requirements for document management.

CANEA Document supports everything from production, publication and modification to archiving and deletion – with full traceability and version management.

CANEA Document provides secure management of all types of documents – in one place. Tagging the information with metadata creates a virtual, multidimensional folder structure. This means that a document appears in multiple locations at the same time, with authorisation-controlled access. The right information in the right place for the right users at the right time!

You can usefully add your company’s process-oriented management system to CANEA Document. All production and distribution of documents is quality-assured and streamlined. In addition, your employees always have access to the most up-to-date version of the documents – directly via intranet, tablets and mobile phones.

Improve the performance of your project activities

CANEA Project is a comprehensive project tool with integrated support for all types of projects and parties– such as management, resource owners, clients, project managers and project participants. CANEA Project gives you an excellent overview of your entire project portfolio, including profitability and status, making it easier to prioritize and make decisions.

CANEA Project shares all important project information with both internal and external members.

Let your project manager focus on management rather than administration and distribution of the information.

Gather all project information in one place and make it available to both internal and external members.

Helps you with prioritization of projects, resource management and analysis of portfolios and programs.

Make reality of the strategy

CANEA Strategy makes it possible for organisations of all sizes to create a unique common thread from the strategic work to the daily operations. We do not just provide performance management tools but rather a completely new generation of IT support for strategy activation. The system guarantees and provides support throughout the chain from strategy to execution. You get no results without action. CANEA Strategy makes it possible in practise! 

CANEA Strategy ensures and provides support throughout the entire journey from strategy to execution.

Create a shared understanding of the strategy, the goal to achieve and how.

Gives management an unbeatable overview of what’s happening, how it’s progressing, and why.

Creates a clear common thread from the strategy to project, initiatives and actions.