7 ways in which process mining adds value to intelligent automation

Have you verified the effectiveness of the processes you plan to automate? RPA without AI, ML, and process mining can lead to efficient inefficiencies due to inadequate process understanding.

Maximize automation value and operational potential by beginning with appropriate processes, understanding exceptions, and consistently optimizing with RPA, AI, and process mining tools.

Intelligent automation, blending RPA with advanced tech like AI-based process mining, is vital for robust end-to-end processes. Explore 7 ways process mining enhances this automation’s value.

Discover your complete and unbiased end-to-end processes
1. Investigate interactive process-visualizations

Ensure alignment by visually mapping real-time processes automatically. The initial step in automation involves understanding variations and deviations in your processes. It’s crucial to involve stakeholders and establish a shared understanding. Process mining provides unbiased, detailed flowcharts, enabling data-driven decisions and collaboration to prioritize and automate effectively.

2. View all process exceptions and variations

Have you ever had RPA projects delayed because unexpected issues arose, even after mapping out the process? This happens a lot; PwC found RPA trials can take much longer than expected. The problem lies in how companies map their processes – often, they miss important details. These details are vital for automation to work well. Process mining helps by automatically finding all the variations in the process, showing the common or inefficient steps. It’s like getting the inside scoop from the source system, making automation much smoother.

3. Discover the most granular tasks

Certain process mining software offers detailed task-level insights, improving overall process understanding. This helps companies get a complete picture of their processes by capturing both IT system logs and manual actions, like clicks or desktop activities, between steps. For instance, QPR ProcessAnalyzer provides task recording, allowing precise process discovery at the granular task level. It can be integrated with RPA, low-code, or workflow platforms, enhancing process analysis.

4. Find root causes for process and automation problems

Wondering why your processes aren’t working as expected?

Certain advanced process mining tools offer Root Cause Analysis, pinpointing issues like bottlenecks and automation problems. With a click, it highlights these problems on flowcharts and ranks them by their impact on business outcomes. This helps you focus on the most critical areas for improvement.

Select the right process to automate and prioritize your automation roadmap  
5. View a list of prioritized top automation opportunities

RPA is often promoted as the ultimate solution for corporate inefficiencies. However, as RPA matures, companies face challenges like high maintenance costs, malfunctioning bots, and unclear process changes.

Process mining ensures automation control, preventing unnecessary bot creation for minor tasks lacking clear business benefits. The automation opportunity scout offers a ranked list of optimal automation opportunities, helping you save time by focusing on the simplest and most developed processes.

Prove the value of automation with the click of a button 
6. Benchmark automation levels

Wondering about your automation progress across different parts of the organization? Process mining provides these insights, aiding in finding best practices and guiding your automation efforts.

For instance, the diagram below illustrates the automation rates of the same process in various countries. Green boxes indicate well-automated steps, while red boxes highlight mostly manual ones.

7. Calculate the ROI of automation

Process mining supports automation initiatives by validating their business viability. It allows you to assess the impact of automation plans and estimate ROI before implementation. This, coupled with the automation opportunity scout, ensures successful automation.

Beyond these benefits, process mining aids in monitoring ongoing automation success, realizing its advantages, and predicting process and automation failures.

Get a quick overview so you can spend your time improving your processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

CANEA Process is a tool that allows you to model and share business processes in an easy-to-use graphical web interface.

Seeing is understanding

Visualisation gives all employees an understanding of the organisation’s processes, activities, responsibilities and information flows.

Living processes

Identifying working methods while making it easy to update is the basis for continuous improvement of processes.

Create a complete picture

Linking together documents, information and tools with clickable process maps create an intuitive and comprehensive management system.

CANEA Workflow is an IT solution that automates, quality-assures and speeds up administrative workflow processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

By creating executable processes in CANEA Workflow, you get both better control of the situation and smoother processing.

Streamlining the work

Ensure compliance and that handovers are done correctly and with the right information.

Correct decision support

You get an unbeatable overview of the processes in real time, with both clear reports and clear diagrams.

Improve processes continuously

Our process support can be constantly adapted to changing needs and requirements. In this way, we give you the best possible conditions for your daily work.

A document management system without complicated folder structures.

CANEA Document combines simple and intuitive search features with powerful features for managing documents from a life cycle perspective.

Maximum availability
Search and find information quickly based on what you need, not where it is stored.

High security
Ensure accuracy, changes and access to all information – with high traceability.

Fulfils requirements
Manage information according to standards, legislation and other requirements for document management.

CANEA Document supports everything from production, publication and modification to archiving and deletion – with full traceability and version management.

CANEA Document provides secure management of all types of documents – in one place. Tagging the information with metadata creates a virtual, multidimensional folder structure. This means that a document appears in multiple locations at the same time, with authorisation-controlled access. The right information in the right place for the right users at the right time!

You can usefully add your company’s process-oriented management system to CANEA Document. All production and distribution of documents is quality-assured and streamlined. In addition, your employees always have access to the most up-to-date version of the documents – directly via intranet, tablets and mobile phones.

Improve the performance of your project activities

CANEA Project is a comprehensive project tool with integrated support for all types of projects and parties– such as management, resource owners, clients, project managers and project participants. CANEA Project gives you an excellent overview of your entire project portfolio, including profitability and status, making it easier to prioritize and make decisions.

CANEA Project shares all important project information with both internal and external members.

Let your project manager focus on management rather than administration and distribution of the information.

Gather all project information in one place and make it available to both internal and external members.

Helps you with prioritization of projects, resource management and analysis of portfolios and programs.

Make reality of the strategy

CANEA Strategy makes it possible for organisations of all sizes to create a unique common thread from the strategic work to the daily operations. We do not just provide performance management tools but rather a completely new generation of IT support for strategy activation. The system guarantees and provides support throughout the chain from strategy to execution. You get no results without action. CANEA Strategy makes it possible in practise! 

CANEA Strategy ensures and provides support throughout the entire journey from strategy to execution.

Create a shared understanding of the strategy, the goal to achieve and how.

Gives management an unbeatable overview of what’s happening, how it’s progressing, and why.

Creates a clear common thread from the strategy to project, initiatives and actions.