About RQTEch

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Our Approach

In order to achieve sustainable business improvement, organisations need to change from fragmented to integrated procedures. To achieve this, it is essential to orchestrate People, Process, and Technology resources to ensure that these are weaved into a continuous improvement drive. 

RQTech has been knowledge leaders in Enterprise Content Management solutions for over 20 years. Our strength lies in aligning People, Processes and Technology so that all these dimensions are structured to execute an organisation’s strategy and achieve the corresponding goals.

Our “Start Small, Think BIG, Scale Fast” Approach

At RQTech our aim is to align ourselves with market demands through a flexible and adaptable approach. We do this by starting small, keeping the bigger picture in mind as well as the potential improvements, and scaling quickly, drawing from an international skills base.

Our Process Engineering Framework is aimed to apply within the operational areas with the Operational Owners as key stakeholders, thereby achieving the following:

Operational processes that focus on the end customer and stakeholder value.

Seamless End-to-end processing and the elimination of sub-optimisation

Operational processes that are supported by relevant and effective metrics

Our Solution

Organisations that thrive in today’s competitive marketplace do so not only through innovation, but also refinement. In order to reach optimal business decision-making at every level, it is essential to optimise system performance, eliminate redundancy and activate content dispersed throughout all departments in your organisation.

Enterprise Content Management (ECM) solutions allow organisations to build and sustain the competitive advantage by managing content throughout the Information Life Cycle. 

RQTech’s ECM solutions are designed to provide a full spectrum of connectivity that is needed to simplify critical and everyday business decision-making. By making use of automation and streamlined business processes, we can empower stakeholders to make critical decisions, fast and accurately. Our solution combine content, processes and connectivity, so our clients can build and sustain content throughout their organisations.

Our experience in implementing enterprise solutions for a wide variety of industry leaders has resulted in a flexible, scalable and highly customisable framework. RQTech’s ECM solutions has the ability to support and streamline a diverse set of business activities across the enterprise. 

RQTech’s ECM solutions are designed to create, manage and activate content to make better decisions, resulting in consistent control in business processes and future growth.

Each of our ECM capabilities emphasises a different aspect of the ECM framework, complying to a standards-based, enterprise application and compatible architecture. Each solution is also expandable to include all ECM capabilities as required.

Our Social Commitment

At RQTech we are committed to fulfil our corporate social responsibility to facilitate development and empowerment in South Africa. We are extremely proud to be a South African company with locally developed products that competes in a global market. We prioritise local procurement and sustainable local development and aim to drive transformation and maximise the value of diversity. We are grounded in sound business fundamentals and participate in a vibrant partner network, designed to deliver sustainable value to our customers, employees, business partners, shareholders and country.

The Fourier group

FOURIER-E CONSULTATION SERVICES

Our Industrial Engineers ensure that processes are validated, re-engineered and the operations are optimised and visible.

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FOURIER-IT INNOVATION

ICT Innovation takes an organisation from the initial function of ICT capability, to a scalable, reliable compliant business support function. From automation, integration, BI solutions to IT Governance consulting.

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FOURIER APPROACH

Fourier Approach (Pty) Ltd a privately owned company. Since its inception in 1998, Fourier has grown to be a successful entity with a diversified customer base. The company offered a range of different competencies, services and products, each with its own or combined valuable IP.

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FOURIER RECRUITMENT

Offering recruitment solutions specifically tailored for the African market. We offer a full recruitment lifecycle. Matching the right talented individuals are a fundamental ingredient, for growth and developing – a competitive edge in any organisation.

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Get a quick overview so you can spend your time improving your processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

CANEA Process is a tool that allows you to model and share business processes in an easy-to-use graphical web interface.

Seeing is understanding

Visualisation gives all employees an understanding of the organisation’s processes, activities, responsibilities and information flows.

Living processes

Identifying working methods while making it easy to update is the basis for continuous improvement of processes.

Create a complete picture

Linking together documents, information and tools with clickable process maps create an intuitive and comprehensive management system.

CANEA Workflow is an IT solution that automates, quality-assures and speeds up administrative workflow processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

By creating executable processes in CANEA Workflow, you get both better control of the situation and smoother processing.

Streamlining the work

Ensure compliance and that handovers are done correctly and with the right information.

Correct decision support

You get an unbeatable overview of the processes in real time, with both clear reports and clear diagrams.

Improve processes continuously

Our process support can be constantly adapted to changing needs and requirements. In this way, we give you the best possible conditions for your daily work.

A document management system without complicated folder structures.

CANEA Document combines simple and intuitive search features with powerful features for managing documents from a life cycle perspective.

Maximum availability
Search and find information quickly based on what you need, not where it is stored.

High security
Ensure accuracy, changes and access to all information – with high traceability.

Fulfils requirements
Manage information according to standards, legislation and other requirements for document management.

CANEA Document supports everything from production, publication and modification to archiving and deletion – with full traceability and version management.

CANEA Document provides secure management of all types of documents – in one place. Tagging the information with metadata creates a virtual, multidimensional folder structure. This means that a document appears in multiple locations at the same time, with authorisation-controlled access. The right information in the right place for the right users at the right time!

You can usefully add your company’s process-oriented management system to CANEA Document. All production and distribution of documents is quality-assured and streamlined. In addition, your employees always have access to the most up-to-date version of the documents – directly via intranet, tablets and mobile phones.

Improve the performance of your project activities

CANEA Project is a comprehensive project tool with integrated support for all types of projects and parties– such as management, resource owners, clients, project managers and project participants. CANEA Project gives you an excellent overview of your entire project portfolio, including profitability and status, making it easier to prioritize and make decisions.

CANEA Project shares all important project information with both internal and external members.

Let your project manager focus on management rather than administration and distribution of the information.

Gather all project information in one place and make it available to both internal and external members.

Helps you with prioritization of projects, resource management and analysis of portfolios and programs.

Make reality of the strategy

CANEA Strategy makes it possible for organisations of all sizes to create a unique common thread from the strategic work to the daily operations. We do not just provide performance management tools but rather a completely new generation of IT support for strategy activation. The system guarantees and provides support throughout the chain from strategy to execution. You get no results without action. CANEA Strategy makes it possible in practise! 

CANEA Strategy ensures and provides support throughout the entire journey from strategy to execution.

Create a shared understanding of the strategy, the goal to achieve and how.

Gives management an unbeatable overview of what’s happening, how it’s progressing, and why.

Creates a clear common thread from the strategy to project, initiatives and actions.