The KPS knowledge base software provides a knowledge collaboration platform for sharing information in the workplace. A self-service database empowers the end-users to convey an unparalleled customer experience across a range of channels.
KPS Knowledge Management Solution
KPS knowledge management systems comprise of a standalone or integrated software solution to facilitate indexing, search and retrieval of information from across many sources. The knowledge base management software enables users to work more efficiently when providing help and support or simply looking for knowledge to complete their daily tasks, by providing a platform for sharing knowledge with team members.
Knowledge management tools should also provide high levels of insight. This Knowledge Management System provides robust reporting functionality which allows you to identify your knowledge strengths and weaknesses, allowing for complete knowledge base management through control of your content and an understanding of your enterprise knowledge management needs. The knowledge base content can be authored directly with our in-built create and edit tool allowing effortless refinement or content creation.
Our knowledge management system also enables you to push out your most recent news bulletins or required readings to both internal and external audiences, ensuring that everyone remains on the same page and knowledge is shared effectively within your organisation or with the relevant customers.
Knowledge base software from KPS provides more than 70 customers worldwide with knowledge base solutions. Knowledge management system examples include deployments in the enterprise through collaborative knowledge sharing, customer service and web self service, delivering productivity and efficiency gains to ensure significant ROI.
KPS knowledge management solutions are built on a tried and tested platform, deployed across many industries and applications. Together with our core software, KPS offers implementation support from scoping, planning and deployment to training.
RQTech is a proud deployment partner of Knowledge Powered Solutions
Knowledge Powered Solutions (KPS) offers Knowledge Management Solutions which empower employees and improves customer service for organisations across the globe.
KPS Knowledge Management Software is being used as a core tool in many areas including internal employee sharing, Contact Centres, Service Desks, Web Self Service and Shared Service Centres. Our Knowledge Management System will increase productivity, reduce operational costs, improve customer service and empower organisations to truly leverage their corporate knowledge.
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