Technical Support

  1. Installation of Network Equipment
  2. Configuring of Servers
  3. Firewalls, Exchange, SQL, Intranet, Active Directory
  4. Desktop Support
  5. User Assistance, Virus Removal, Helpdesk, Network issues, Inventory
  6. Ad-Hoc Support or Monthly Contracts

 

Our team of experienced technicians and IT system engineers can ensure that you have the best technical support when your business needs it.

We have provided our clients with technical and IT support services for several years. Our experience has taught us to deal with any IT matter quickly and efficiently, on-site with no fuss. In result we can get you back up and running smoothly, so you can focus on running your business effectively.

We also offer additional support services to your IT department, in case of an influx of pressure on your team. Many small businesses don’t have the need to invest in a full-time IT manager, we can begin to help you by providing the kind of professional IT support a growing business needs.

Out-Sourced Solutions

In a digital world, the Information Technology within a business can have a great impact on future growth and success. When effectively managed, IT can position companies as industry leaders, build strong relationships and offer a competitive edge in the marketplace. 

We offer a wide range of consultative software and hardware solutions to meet companies’ Out-Sourced IT needs, which include:

  • Software installation and upgrades
  • Hardware installations and upgrades
  • Network installation and support
  • Server maintenance and support
  • Desktop maintenance and support
  • On-site technical support
  • Remote troubleshooting support
  • Preventative maintenance programs
  • Virus protection and remediation
  • Data backup and recovery strategies
  • Internet connectivity and security
  • Complete network administration
  • Network cabling
  • Additional services also available

 

When companies partner with RQTech, they can say with confidence:

  • Our IT system does work
  • Our IT system does fit our business
  • Our IT system does help our people perform their jobs more effectively

 

Microsoft Licensing Planning

by a certified Microsoft Licensing Officer

 

Disaster Recovery Planning (Backups Onsite or Off-site)

One of the most important roles undertaken by a Systems Administrator is that of backup and recovery of backed-up information. Another important task is their ability to recover from a disaster. Another major factor in maintaining the availability of the system is disaster recovery planning. We cannot prevent disasters from happening and we cannot control the type of disaster. It is possible to take steps to minimise the risk by putting the necessary plans and tools in place. However, disaster recovery is only as good as the last backup, backups are the only way that you can protect your data – you must backup regularly.

RQTech can help you in getting the DRP that your business needs.

Budget Planning 

RQTech will assist your representative who is involved in budget planning to ensure that your future expenses are realistic and achievable.