8 Lessons in Digital Transfromation – #2

Lesson 2 - Keep people at the centre

The power of human potential

Digitally transforming your business only matters if it helps your people achieve more, using their talent, intellect and imagination to the fullest.

With people at the centre, digital transformation builds trust and engagement. For example, hybrid and remote work are probably here to stay, but voice and video meetings are merely functional requirements.

People-centric transformation means going beyond function, with tools that support morale, well-being and cultural cohesion.

Bobby Ford, Chief Information Security Officer at Unilever looks after the security of data in an organisation of 155 000 employees.  He embraces risk in helping people grow through learning. He states:
“I enable the organisation to take risks. From an information security perspective, there was a risk of sending everyone home to work. But the last thing I want to do is prevent the organisation from learning how to do that securely because this is not a short-term thing.”

The time to start a digital transformation journey is now, or your business will be left behind. Two key things to drive this journey in the right direction are:

1. Enable a digital culture​

Digital transformation is something you do WITH people, not to them. Employees are often the most important stakeholders. Their experience matters. When change aligns with their everyday needs and goals, they’ll adopt it without needing to be told.

2. Invest in upskilling

Even the most intuitive technology often has layers of powerful functionality beneath. When you train employees to use new tools, they get more out of them and apply them proactively in new situations.

RQTech is a business-focussed application developer and Gold Microsoft Application Development Partner. Learn more about our bespoke development services and how we can assist you in your digital transformation journey:

Learn more

Source: 

Microsoft E-book: 8 real-world digital transformation lessons

 

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