Adaptability and resilience are business advantages even in the best of times. When things get tough, they can mean the difference between thriving, surviving or struggling. The recent crisis proves that digital transformation is foundational to success in a changing world. It has enabled organisations to:
Keep people connected to the tools they use to get work done from almost anywhere.
Adapt to changing capacity needs, such as moving sales online or managing 10 times as many customer service calls.
Rapidly implement and scale new capabilities as customer needs and market opportunities evolve.
Support productivity and engagement despite uncertainty.
87% of senior business leaders say digitalisation is a company priority, but only 40% of organisations have brought digital initiatives to scale.
We have created a blog series, based on Microsoft’s E-book on 8 lessons learnt in digital transformation. After helping many organisations on their transformation journeys, they’ve collected some common truths that will help guide you on yours.