Process Mining for Digital Transformation

Digital transformation, a ubiquitous topic in the corporate realm, holds significant relevance for every business. Despite being a common inclusion in corporate strategies, numerous organizations fall short of achieving the desired outcomes in their digital transformation endeavors. Why does this happen, and how can business leaders effectively leverage new technology to address their business challenges?

This blog post delves into what we consider the ideal ally in your digital transformation journey: process mining.

1. Digital transformation challenges

Leveraging insights from our extensive track record of executing over 400 process mining projects worldwide, a substantial portion of which involves digital transformation initiatives, we can pinpoint the most prevalent challenges encountered by organizations:

Speed of Change:
  • Rapid Technological Evolution: In the current landscape, technology changes rapidly, demanding constant updates and proactive strategies.
  • Impact of COVID-19: The ongoing global crisis, such as the COVID-19 pandemic, has accelerated sudden and profound changes worldwide.
  • Business Plan Relevance: Traditional business plans may become obsolete as the pace of change outstrips their relevance.
New Business Models:
  • Digital Transformation: Over the last 10-20 years, traditional business models have been replaced by digital alternatives.
  • Online Shift: Shopping, working, and various activities have transitioned to digital platforms, driven by technological advancements.
  • B2B Transformation: The digital shift, although gradual, is influencing B2B organizations due to changing behaviors in the B2C sector.
Complexity in Process Management:
  • Simplification Challenges: Balancing the need for streamlined processes with customer preferences for customized products poses a dilemma.
  • B2B Customization: In the B2B world, where complexity is inherent, the challenge lies in simplifying processes while meeting individual customer needs.
Process Mining for Digital Transformation:
  • Comprehensive Coverage: Process mining offers 100% coverage of end-to-end processes, serving as a guide for digital transformation initiatives.
  • Strategic RPA Application: It aids in identifying how and where to apply Robotic Process Automation (RPA) effectively.
No Humans – Need for Data-Driven Analysis:
  • Automation Impact: As automation reduces human involvement, achieving zero-touch processes becomes a goal.
  • Role of Process Mining: Process mining addresses the challenge by providing data-driven analysis, crucial for KPI reporting, monitoring, and auditing.
  • Unbiased Insights: Process mining offers unbiased, fact-based insights derived from system data, overcoming challenges in gathering unbiased opinions from workers.

These insights highlight the role of process mining in navigating the complexities of the modern business landscape and driving successful digital transformation initiatives.

2. Value stream mapping

Value Stream Mapping Simplified with QPR ProcessAnalyzer:

The essence of value stream mapping lies in discerning activities that contribute value to customers while eliminating unnecessary and costly process steps. Here’s how you can seamlessly achieve this using QPR ProcessAnalyzer.

3. Agile organization

Creating Agility in Your Organization: A Vital Imperative

Given the aforementioned reasons, it is paramount to instill agility within your organization. This entails comprehending the dynamic shifts in your environment and responding promptly. Additionally, continuous monitoring and oversight are indispensable to attain the ultimate objective of cultivating an agile culture within your organization.

4. Business transparency

Last but Not Least: Attaining Business Transparency

Lastly, process mining plays a pivotal role in achieving business transparency, a crucial and overarching objective in your ongoing digital transformation journey.

5. Process mining benefits in digital transformation

In Conclusion: Key Benefits of Process Mining for Your Digital Transformation Journey
Explore Process Mining Now: The Software’s Evolving Capabilities and Usability Make It an Optimal Time

Get a quick overview so you can spend your time improving your processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

CANEA Process is a tool that allows you to model and share business processes in an easy-to-use graphical web interface.

Seeing is understanding

Visualisation gives all employees an understanding of the organisation’s processes, activities, responsibilities and information flows.

Living processes

Identifying working methods while making it easy to update is the basis for continuous improvement of processes.

Create a complete picture

Linking together documents, information and tools with clickable process maps create an intuitive and comprehensive management system.

CANEA Workflow is an IT solution that automates, quality-assures and speeds up administrative workflow processes.

You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system. 

Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.

By creating executable processes in CANEA Workflow, you get both better control of the situation and smoother processing.

Streamlining the work

Ensure compliance and that handovers are done correctly and with the right information.

Correct decision support

You get an unbeatable overview of the processes in real time, with both clear reports and clear diagrams.

Improve processes continuously

Our process support can be constantly adapted to changing needs and requirements. In this way, we give you the best possible conditions for your daily work.

A document management system without complicated folder structures.

CANEA Document combines simple and intuitive search features with powerful features for managing documents from a life cycle perspective.

Maximum availability
Search and find information quickly based on what you need, not where it is stored.

High security
Ensure accuracy, changes and access to all information – with high traceability.

Fulfils requirements
Manage information according to standards, legislation and other requirements for document management.

CANEA Document supports everything from production, publication and modification to archiving and deletion – with full traceability and version management.

CANEA Document provides secure management of all types of documents – in one place. Tagging the information with metadata creates a virtual, multidimensional folder structure. This means that a document appears in multiple locations at the same time, with authorisation-controlled access. The right information in the right place for the right users at the right time!

You can usefully add your company’s process-oriented management system to CANEA Document. All production and distribution of documents is quality-assured and streamlined. In addition, your employees always have access to the most up-to-date version of the documents – directly via intranet, tablets and mobile phones.

Improve the performance of your project activities

CANEA Project is a comprehensive project tool with integrated support for all types of projects and parties– such as management, resource owners, clients, project managers and project participants. CANEA Project gives you an excellent overview of your entire project portfolio, including profitability and status, making it easier to prioritize and make decisions.

CANEA Project shares all important project information with both internal and external members.

Let your project manager focus on management rather than administration and distribution of the information.

Gather all project information in one place and make it available to both internal and external members.

Helps you with prioritization of projects, resource management and analysis of portfolios and programs.

Make reality of the strategy

CANEA Strategy makes it possible for organisations of all sizes to create a unique common thread from the strategic work to the daily operations. We do not just provide performance management tools but rather a completely new generation of IT support for strategy activation. The system guarantees and provides support throughout the chain from strategy to execution. You get no results without action. CANEA Strategy makes it possible in practise! 

CANEA Strategy ensures and provides support throughout the entire journey from strategy to execution.

Create a shared understanding of the strategy, the goal to achieve and how.

Gives management an unbeatable overview of what’s happening, how it’s progressing, and why.

Creates a clear common thread from the strategy to project, initiatives and actions.