Tacit knowledge is the kind of knowledge that’s tricky to put into words or write down because it’s based on personal experiences, skills, and intuition. It’s the opposite of explicit knowledge, which is easy to document and share formally.
A system like Universal Knowledge can be super helpful for grabbing hold of this kind of knowledge in a company:
Recording Expertise:
Universal Knowledge lets employees write down their know-how in different ways, like case studies, success stories, and personal tales. This helps show how tacit knowledge has been put to good use.
Teamwork Tools:
It also comes with tools for working together, like discussion forums. These let employees ask questions and get advice from others in the company. Plus, experts can give formal answers using standard formats that make it easy to save and share.
Finding Stuff:
Universal Knowledge has a strong search function, so people can quickly find the knowledge they need.
So, a smart Knowledge Management System helps turn hard-to-explain knowledge into something everyone in the company can use. It does this by giving folks the tools and space to share, work together, and write things down.